Amasiko wokuxhumana kwebhizinisi

Isiko lebhizinisi liyikhodi ekhethekile abamele bendawo yebhizinisi bathwala ngokwabo. Ngosizo lokulawula okuhlukahlukene, inhlangano kanye namathuluzi okuxhumana, ukuxhumana kwakha phakathi kwabantu abahlukene (ozakwabo, ozakwethu, abaqhudelana nabo).

Izimiso zokuxhumana kwebhizinisi zisekelwe emithethweni emisiwe yenkambiso yamabhizinisi kanye namasiko kazwelonke. Isibonelo, eJapane, lapho uhlangana nabalingani, i-nod isbalulekile njengokubamba izandla emazweni aseYurophu. Abantu abafanayo baseJapane abamukeli noma yimuphi othintana nabo ngesikhathi semibuthano yebhizinisi - ihlanganisa ngokubanzi, ihlaya ehlombe, njll. Isiko saseYurophu nase-Asia sokukhulumisana kwebhizinisi kwezinye izimpikiswano ngezinye izikhathi liphikisana ngokweqile. Futhi konke lokhu kufanele kucatshangelwe kusengaphambili, uma ufuna ukwenza umbono omuhle kumlingani othile.

Ukuxhumana kwebhizinisi kwabantu kuqala ngokubonakala. Indwangu kufanele ihambisane nendawo nesikhathi, ngoba okokuqala nguyena odlala indima yekhadi lebhizinisi elibonisa ukuthi ungumnikazi wesimo esithile. Isithombe somuntu webhizinisi sidalwe kusuka ezintweni ezincane - izingubo, izesekeli, ingxoxo, imikhuba. Konke lokhu, kuhlangene, futhi kubumba ukubukeka jikelele kwebhizinisi. Noma yikuphi imininingwane engafaneleki ingakunikeza i-amateur, i-amateur futhi ibe nethonya elibi emphumela wokuxhumana.

Isiko lokukhulumisana kwebhizinisi akuyona nje indlela ekhethekile yokuziphatha, kodwa futhi uhlelo lwezimpawu. Lokhu okushiwo yizindlela zokuziphatha ezingekho emlomo, ezengqondo, ezengqondo, zokukhuluma. Kodwa-ke, isisekelo lapha sodwa - lokhu kuhloniphana nokuhlonipha, ngaphandle kwalokho ukukhulumisana kwabantu abavamile, abangewona abaqokwe kuyinkinga kakhulu.

Amasiko okuxhumana kwebhizinisi: amafomu

Zonke izinhlobo ezilandelayo zokuxhumana kwebhizinisi zenziwa ngokulandela izimo ezihluke ngokuphelele. Yini esadingeka engxoxweni nozakwethu nabakhulu abangase bangamukeleki lapho bexhumana nabalingani abangase babe khona.

1. Umhlangano webhizinisi, okuxoxisana ngezinkinga nemisebenzi yethimba lochwepheshe noma osebenza nabo.

2. Izingxoxo zebhizinisi, okuyizona zindlela eziyinhloko zokwenza izinqumo kwinqubo yokukhulumisana (ukukhulumisana) kwabathintekayo abaningana, ngayinye yayo inezinhloso zayo siqu, izinhloso.

3. Incwadi yebhizinisi, okumele yenziwe ngokuhambisana nemithetho ethile.

4. Inkulumo yomphakathi, ngenqubo yimuphi umuntu oyedwa ohambisa ulwazi ezithameli. Lapha into ebalulekile i-oratory.

5. Ingxabano njengokuphikisana kwemibono ehlukene, lapho ohlangothini ngalunye (umphikisi) kufanele akwazi ukuvikela umbono wabo.

Amasiko okukhulumisana kwebhizinisi: izinkomba zomkhuba wokukhuluma

Noma yimuphi umhlangano webhizinisi, izingxoxo, ukuphikisana kusho ukuthi kufanele uxoxe nabanye abantu. Ngakho-ke, isiko lokuxhumana ekukhulumisaneni kwebhizinisi lidlala indima ebaluleke kakhulu. Akusilo lutho ukuthi lesi saga sithi sihlangana nabantu ngezigqoko, kodwa bayazikhumbuza. Kungakhathaliseki ukuthi awuzange ugqoke ngendlela engafaneleki, umbono wokuqala wokuqala ungaphazamiseka ngokungenakwenzeka, isibonelo, amagama angama-parasitic enkulumweni yakho, akakwazi ukukhuluma ngokufanele futhi ngokuqhubekayo imicabango yakho nezimpikiswano. Ngezansi kukhona lezo izinkomba zenkulumo ezibonisa inkulumo yomuntu webhizinisi.

1. Silulumagama. Okubanzi, ukukhulumisana kuyoba lula futhi okuhlaba umxhwele ukusebenza kuzokwenziwa ngabanye.

2. Ukwakheka kwesilulumagama njengendlela yokugcwalisa amagama ngendlela efanele. Amagama ajwayelekile kanye ne-jargon ahlukumezwa kakhulu ngabalaleli.

3. Ukushiwo amagama. Kuze kube manje, ngolimi lwesiRashiya, ulimi oludala lwaseMoscow luyabonakala njengendlela eyamukelekayo kakhulu yokubiza amagama.

4. Ama-Stylistics of speech, okusho ukuhleleka kwamazwi, ukungabikho kwamagama angadingekile kanye nezinkulumo ezijwayelekile.

5. Inkulumo yokukhuluma, okusho ukuhambisana nemithetho ejwayelekile yohlelo lolimi. Ngakho-ke, isibonelo, okuthandwa kakhulu kunikezwe amagama.

Isiko lokukhulumisana kwebhizinisi kusiza abantu ukuthi bahlele imisebenzi ehlangene, bazi kangcono, futhi bahlakulele futhi bahlakulele ubuhlobo bomuntu siqu. Futhi ulwazi lwezinto eziyisisekelo kanye nemigomo, ngokungangabazeki, ezweni lanamuhla kuyisihluthulelo sokuphumelela kwanoma yimuphi umuntu webhizinisi.