Izinsizakalo ezisemqoka futhi ezengeziwe amahhotela. Ubuchwepheshe amasevisi ezengeziwe ehhotela

Ihhotela ibhizinisi - iyona ukuhlinzekwa kwemisebenzi ezahlukene ezingokoqobo futhi nemvelo angaphatheki. Kuhlobene eduze kakhulu ngezinga ukuthuthukiswa kwebhizinisi ezokuvakasha wezwe nokungcebeleka.

Empeleni, ezokuvakasha ngeke kube khona kungekho amabhizinisi ehhotela. Ukuthuthukiswa Its akuhileli ukwanda inani engenayo fixed kanye, ngenxa yalokho, kuholela ukunwetshwa uhlu lwemisebenzi, futhi okubaluleke kakhulu, ukuthuthukisa izinga lenkonzo.

Umkhiqizo eyinhloko imisebenzi amahhotela

Ihhotela yakhelwe izindawo zesikhashana zabantu, futhi umkhiqizo oyinhloko womsebenzi salo ukuhlinzekwa kwezinsizakalo yokuhlala. Ukuze umkhakha izihambi, yokuthi kwetinhlavu umkhiqizo (isevisi) eyenzekile, kubalulekile ukuba khona nokuhlanganyela ngenkuthalo izinhlangothi ezimbili: izisebenzi ehhotela kanye ikhasimende. Iqembu ethola is hhayi abe ngumnikazi umkhiqizo ekhiqizwa, futhi kuba umthengi. Usizo - umkhiqizo angaphatheki, badinga ukuhlangabezana ezivukayo okwamanje nezidingo zamakhasimende, okusho ukuyibeka ngesikhathi futhi emkhathini iqinile, kodwa umkhiqizo kungagcineki noma zithutha ... Isidingo amasevisi ehhotela zingahluka kusuka sikhathi sonyaka. Libhekene variability kanye simo esishubile of izinga. Kodwa amakhasimende kungukuthi kokuthola ngesilinganiso service. Akazange ubone noma uzwe. Hlala emizweni yangaphakathi nezinkumbulo amakhasimende akwazi ukuhlanganyela nomndeni nabangane, futhi lokhu kuthinta idumela futhi ngenxa yalokho kwibhizinisi imali ehhotela.

amasevisi Ihhotela

Kukhona abantu izinkonzo eziyisisekelo futhi ezengeziwe ehhotela. Nazo ngokufanayo, kungaba free futhi wakhokha. Uthishanhloko kukhona njalo yokuhlala neyokudla amakhasimende. I element main ukuthunyelwa kukhona amakamelo ehhotela. Eza ezigabeni ezahlukene kanye injongo tekusebentisa asetshenziswa kokubili umsebenzi nokungcebeleka amakhasimende. Izivakashi ekusebenziseni iholide amakamelo ehhotela ngokuyinhloko ingalali. Ngakho-ke, izimfanelo saziso kuzo kuyinto embhedeni, itafula eliseceleni kombhede noma etafuleni eliseceleni kombhede, ihlezi phezu kwesihlalo noma ngesitulo, lezingubo nobhasikidi imfucuza. Amakamelo ukwengeza injongo ibhizinisi okungenhla kukhona ifenisha ezifanele kanye nemishini ye umsebenzi.

Isigaba izinombolo ukuchaza izingxenye wenduduzo. Isimo sokunquma yokuhlaziya okuningi - kulesi simo futhi lobuchwepheshe imishini amakamelo, Izinsiza, catering, ezindaweni ezakhelene, driveways, nokuningi. ngezigaba Uniform zomhlaba akudingeki amakilasi ngoba emazweni ahlukahlukene ukuqonda abasemazingeni ahlukahlukene wenduduzo, futhi ezahlukene nokuvivinya. Lezi zindlela evamile kukhona indawo, umthamo, ukusebenza, ubude wokusebenza nobude ukuhlala amakhasimende, ukuhlinzekwa ngokudla, ezingeni intengo. yokuhlala nokudla amasevisi ziqondakala amaklayenti lwezigaba ezahlukene kakade njengoba kuyinsakavukela. Kodwa amanye amasevisi ahlobene ehhotela setha ihluke kwezinye izinhlobo ezifanayo amabhizinisi, futhi isihloko esikhulu zezivakashi.

Ukubhaliswa kanye nokukhokhwa kwezinsizakalo eziyisisekelo

amahhotela ukhululekile ukunikeza ubusuku nemini futhi engayitholi nsuku kanye nokubhaliswa amaklayenti.

Lapho enza isivumelwano ngempela icacisa uhlu lwemisebenzi ukuthi zifakwe ukukhokhelwa ikamelo, kanye nezinsiza ezengeziwe ehhotela kunikeziwe imali. izisebenzi ehhotela awavunyelwe ukuze sihlinzeke izinhlelo ngenkokhelo ongayedwa ohlwini noma ususe enye isevisi ngaphandle kwemvume iklayenti. A guest unelungelo ukuba ukhokhele iyisevisi enjalo. Inani yokuhlala endlini, ukuze futhi uhlobo nemali yesicelo liyakushunyayelwa kunqunywa Executive. umthengi yabo isikhalazo ngaphandle izizathu ezinkulu bengayi. Ungakhokha ngosuku noma ihora ekhombisa isikhathi. Kuyafaneleka amahhotela eqinisekisiwe bayatfutfuka uhlu lwezigaba nelungelo amakhasimende kanye oda yokukhokha ngabo. Lonke ulwazi ngenhla kanye namasevisi ezengeziwe olunikezwa ihhotela, ngisho nezingcingo izinhlangano umzali, imithetho, izitifiketi, imiyalelo, imininingwane mayelana nendlela beka ibhizinisi hotel kanye neminye imininingwane ebalulekile kufanele sizikhandle ibekwe ukwethula amakhasimende egumbini lapho inkontileka senziwa.

Amasevisi kufakwe egumbini yokukhokha

Inkokhelo ehhotela yokuhlala ngenhla ekilasini lesithathu ngokuvamile ahlanganisa:

• inombolo Ticket ngqo emnyangweni nokubhuka ngocingo noma nge-Internet.
• Inhlangano ezihlukahlukene yokukhokha ikamelo kanye amarisidi lesifanele.
• ukuzibophezela Kubaluleke kakhulu azithathele isevisi nokuvikeleka izinkampani hotel - ukuqinisekisa ukuphepha nokuvikeleka yokuhlala izimpahla egumbini noma imithwalo isikhala, futhi amakamelo okunethezeka ehhotela ukuze uphephe.
• Inhlangano yesevisi ulwazi, umlindisango, inkonzo umlindisango.
• Ukuhlela service wasendlini, t. E. Room yokuhlanza.
• I segumbi kuhlanganisa izindleko zokugeza egumbini lokugezela, satellite TV.
• Catering kusukela ikhofi ekuseni kuya "zonke okufakayo".

Ayanda ekilasini ibhizinisi ehhotela hushazela njengoba lolu hlu, yebo, indawo ezibizayo.

Engeziwe amasevisi khulula

Mhlawumbe ukuhlinzekwa khulula amasevisi ezengeziwe ehhotela. Ingabe inkonzo saziso ikholi oluphuthumayo lwezempilo futhi bayalwamukela usizo noma ukusetshenziswa lokuqala zosizo. Akuphoqelekile - isevisi exchange, imvume okusheshayo ku lokufika, ukuhlinzeka okokusebenza ngoba izigaba ezikhethekile amakhasimende, ezifana nabantu abaphila nokukhubazeka; concierge, igumbi ukulethwa emaphephandabeni nakomagazini, ucingo, i-Internet. Lawa masevisi ezengeziwe ehhotela kuqala futhi amakilasi wesibili kungenzeka zingatholakali noma hlinzeka for imali.

amasevisi engeziwe ngenkokhelo

Izivakashi izakhiwo kanye full-service amahhotela ezisezingeni eliphezulu naphakathi wenduduzo anikele anhlobonhlobo amasevisi, okuyinto zikhokhelwa ngokwehlukile. Inhlangano yamasevisi ezengeziwe ehhotela kwenziwa ukuhlangabezana nezidingo ezahlukene izivakashi zayo. Esikhathini umkhakha izihambi, lokhu kubizwa ngokuthi inkonzo. Lolu hlobo lwe-service kusekelwe kwaneliswe isidingo izimiso. Ubuchwepheshe ukuze sihlinzeke izinhlelo ezengeziwe ehhotela ukuthi abasebenzi noma kunjalo ababacindezeli, kodwa unikele amasevisi amasha, iklayenti, esikhundleni salokho, ekhetha lokho ekudingayo. Uhlu la masevisi nge amanani namahora okusebenza kwamabhizinisi, abahlinzeki zabo, amahhotela ngokuvamile ukunikeza induduzo okusezingeni eliphezulu kumakhasimende ekuklanyweni isiphetho, yena egumbini noma edilini lomshado Esitezi. Amabhizinisi kufanele afune hospitality industry ukuze amasevisi atholakala esingeziwe amahhotela ngokugcwele nezidingo zamakhasimende. Ihhotela kumele ibe nendawo elula izivakashi kanye amahora elilungile ukuvulwa. Abasebenzi yalezi zinkampani kufanele sisebenze zezinkonzo ezihlukahlukene lehhotela kanye izivakashi eyinkimbinkimbi umzamo esihlanganisiwe ukuhlinzeka amasevisi abo nqampuna umhlabeleli.

A kungenzeka uhlu amasevisi angeziwe

Kuyaqondakala ukuthi uhlu ngokwabo amasevisi angeziwe emahhotela ka klassnosti ezahlukene ezahlukene, kodwa umongo ngokuvamile efanayo.

• Lokhu ngokuyinhloko sonkana amasevisi: ikhofi izitolo, amathilomu, izindawo zokudla, libhala. Ngenxa yalezi zinkampani kubalulekile ukuthi iklayenti unethuba abe isidlo nganoma isiphi isikhathi sosuku. Izikhungo zokudla nezitolo ezimbonini kanye ezitolo zezinto zezikhumbuzo.

• Lokunye lokubaluleke ngalokulinganako kukhona izinkonzo ukuzijabulisa, ema-disco kuma-nightclub.
• Izimoto zihlanganisa ithikithi inkonzo ukubhuka zonke izinhlobo zokuthutha, itekisi noma iyiphi ezokuthutha, imoto eqashiwe.
• amasevisi umthengi inkampani. Nalu uhlu enkulu services zikhokhwe. Okokuqala, wonke axhumene ne izingubo ukulungisa, izicathulo imishini. Qasha kusuka embizeni ukuze electronics zakamuva kanye ibhayisikili. Isitoreji izinto ezibizayo. Qiniseka ukuthi parikmaheskaya noma emakhazeni, ngokuvamile ikamelo massage, nokunye okuningi.

• Ngezinye izivakashi 'ukulahlwa izivakashi izakhiwo okugeza, sauna, isikhungo Wellness nge pool kanye ejimini.
• Kunezinhlelo esingeziwe amahhotela izivakashi iholidi baye nawo wonke umndeni. Ngokuvamile asebenzisa ngosizo umhlengikazi, nathishela, lokunguye uzokwazi ukuxhumana ngolimi lwabo lwendabuko izingane zabo. Nikeza ukunakekelwa kanye nokuqondisa izilwane abanikazi ukuhamba nezilwane abazifuyile.

Konke ngokuhlanganisa ezokungcebeleka kanye ibhizinisi emihlanganweni

Ukuze izivakashi ehhotela izakhiwo uhlu ahlukene kukhona izinkampani service uhambo. Kule ngxenye, konke - kusuka nokuhlinzekwa kolwazi mayelana nokuvakasha atholakale ekuwuhleleni ngokugcwele isiqondiso-notolika. Zamakhasimende, ezindaweni zokuphuza nasemibuthanweni ibhizinisi, ihhotela inikeza zemicimbi inkomfa, izindawo zamabhizinisi, ukuhlangabezana amakamelo sezingxoxo. Futhi kusihlwa ngabo ukuhlela uhambo ebhayisikobho noma ehholo.

amasevisi engavamile

Futhi ke kukhona amasevisi ezingavamile futhi engavamile lwentando ezinye ibhizinisi ehhotela. Kulezi amahhotela amaklayenti abo. Ngokwesibonelo, abalandeli kunzima ukulala athule ephelele ingase iye eNew York. Ukuphatha ehhotela I Benjamin futhi ekhethekile ebusuku concierges banakekele izivakashi ubuthongo. Phansi kanye izitebhisi ayegcwele e imihubhe khona soundproofing okhaphethi, futhi ngemva kwamabili fly ngeke fly, ungakwazi silala ngekuthula. Futhi uma umbhangqwana osemusha futhi ufuna ngandlela-thile ngendlela ekhethekile ukukhumbula for a lifetime, ukubamba nuptials zabo, ungaxhumana nehhovisi izivakashi, futhi ngeke sithathe ehhotela eziqhingini ezingavamile, futhi ahlele ukuba amasiko lomshado esizweni abo. Kufika ekhaya, ungakhohlwa zivunyelwe nobuhlobo babo, noma uthathe i-imishado isisebenzi isevisi yokubhalisa nabo kulesi siqhingi. Kodwa ukuhlola, mhlawumbe iklayenti ethule London ehhotela, kuphi izivakashi zabo, kanye kwekhulu leminyaka elidlule, ngaphambi kokulala embhedeni concierge umzimba siqu efudumele. Umkhuba lwamanje ukuthi uma kusetshenziswa amasevisi eyengeziwe emahhotela kanye nenani kukhulunywa ngalo inkanyezi travel ibhizinisi, ukuyivakashela manje izinga okusezingeni la masevisi kwenza "ubuso" amabhizinisi unqambothi hospitality industry.