Izinhlelo zokulawula zi ... Izinhlobo zokulawula izinhlelo. Isibonelo sesistimu yokulawula.

Ukuphathwa kwabasebenzi kungenye yezakhi eziyinkimbinkimbi kakhulu zomthethonqubo enhlanganweni. Phela, abasebenzi banakho amandla, izintshisekelo zabo, imizwelo, ikhono lokwenza izinqumo ezizimele noma ukugxeka imiyalo yobuholi. Ngakho-ke, akunakwenzeka ukubikezela impendulo ekusetshenzisweni kwezinqumo zokuphatha.

Ukuze kuqinisekiswe ukuba khona kwenhlangano bekude futhi imigomo ebekiwe ngaphambi kokuba ifinyelelwe, kubalulekile ukudala uhlelo olufanele lokuphatha.

Uhlelo luyi-orderliness yazo zonke izingxenye nokuhlanganiswa kwazo zibe yinye elilodwa ukuze kufezwe umgomo ovamile. Ngamanye amazwi, kungumyalelo nokuhambisana nokusebenza okuyinhloko.

Ukuphathwa kuhlanganisa imisebenzi: ukuhlela, ukugqugquzela, inhlangano nokulawula. Ngosizo lwabo, futhi bafeze imisebenzi eyabelwe.

Izinhlelo zokuphatha ziyalwe izinqubo zokuhlela, ukuhlela, ukugqugquzela, ukulawula. Zihlose ukufeza imisebenzi yokukhiqiza nokufeza umgomo oyinhloko wokukhona kwenhlangano.

Izingxenye zesistimu yokuphatha

Uhlelo lokuphatha lwenhlangano luhlanganisa zonke izinqubo ezenzekayo, kanye nazo zonke izinsizakalo, ama-subsystems, kanye nokuxhumana kwebhizinisi. Iqoqo ebhizinisini ingahlukaniswa ngamaqembu amabili. Owokuqala nguye ophethwe, owesibili yiyona eyodwa yokulawula.

Cabanga ngabo. Iqembu eliphethwe lihlanganisa izinto ezihilelekile ekuthuthukiseni impahla nezinto ezingokomoya noma ukuhlinzeka ngamasevisi. Bangaphansi. Ithimba lezokuphatha lenza yonke imisebenzi edingekayo ukuze kugcwaliseke imisebenzi eyabelwe inhlangano, ngoba lokhu kufanele kube nezinsiza ezidingekayo: impahla, abasebenzi, ezezimali. Iqondisa umsebenzi wabo bonke abasebenzi futhi inayo yonke indlela yobuchwepheshe, isibonelo, njengezokuxhumana, ubuchwepheshe, nayo ibophezele umsebenzi wokukhiqiza kanye nenqubo yokwenza ngcono inhlangano. Laba abaholi.

Ngokuya ngesakhiwo senhlangano kanye nenani labaphathi, abaphathi bangaba neziningana, kuyilapho bonke belalela umphathi oyedwa oyedwa.

Kunezigaba ezinjalo zesistimu yokulawula:

• Ukuhlela - kubonisa ukuthi yimiphi imiphumela engayithola;
• Umthethonqubo - ukugcina imodi yokusetha enhle kakhulu;
• Ukuthengisa;
• Ukubika;
• Lawula.

Izinhlelo zokuphatha yizinhlelo ezihlanganisa zonke lezi zingxenye ukufeza umgomo ophakeme wenhlangano.

Isihloko nento

Yonke imiqondo inesihloko sayo nento yayo. Ake sicabangele lokho abanakho ohlelweni lokuphathwa kwabasebenzi.

Izinto zifaka:

• Abasebenzi;
• Abasebenzi;
• Amaqembu abasebenzi;
• Iqoqo labasebenzi.

Isihloko sohlelo lokuphatha sibhekiselwe izakhiwo ezahlukene zabasebenzi bokuphatha.

Izinhlobo zobuholi

Ukulungiswa komsebenzi enhlanganweni kungenziwa ngezinhlobo ezine:

• Okukodwa, lapho umholi ngamunye ongaphansi engaphansi komkhulu. Izenzo zabo zididiyelwe futhi zihloselwe ukugcwaliseka kwezinjongo ezithile. Kuvame ukusetshenziswa emazingeni aphansi enhlangano.
• Isebenza. Kunamaqembu amaningana ezindikimba zokubusa, ngamunye ophethe uhlobo oluthile lomsebenzi. Isibonelo, esinye sokuhlela, esinye sesisekelo sobuchwepheshe. Kodwa-ke, kunezinkinga lapho imisebenzi ehlukahlukene ehlukene "yehle" kubasebenzi futhi ukubulawa kwabo okusheshayo kuyadingeka. Inketho ekahle yokuba khona kwalolu hlelo ihlanganiswa neyodwa.
• Abasebenzi bomugqa. Lapho abaphathi bezinhlelo behlelwa ikomkhulu. Ngesikhathi esifanayo, azithathi izinqumo, kodwa kuphela ukululeka, athumela abasebenzi. Zidalwe ukunciphisa nokusabalalisa imithwalo yemithwalo yomphathi.
• I-matrix. Ukuphathwa kwenzeka kokubili ngokuzenzekelayo futhi ngokuqondile. Izakhiwo ezinjalo zisetshenziselwa ukuphathwa ezindaweni ezakhiwe, lapho inhlanganisela ngayinye ihlukaniswe khona ama-nodes anomholi wayo.

Isibonelo sesakhiwo sokubambisana ebhizinisini

Ake sicabangele isibonelo sesistimu yokuphatha phansi esitolo.

I-workshop ingenye yezixhumanisi eziyinhloko ezibhekele ukusebenza komkhiqizo wonke. Ukufeza imigomo yenhlangano, kubalulekile ukudala uhlelo lokuphatha olufanele.

Kulo mhlangano umqondisi ukhetha inhloko kanye namaphini akhe, okumele ahlele ukusebenza kwemisebenzi etholakele evela kumphathi ophezulu. Ngesikhathi esifanayo, inhloko yesitolo kumele ilawule isimo sengqondo sabasebenzi kwimithombo yokukhiqiza. Kunokwenzeka uma kwenzeka lo msebenzi unikezwa isisebenzi esikhethwe ngokukhethekile. Isibonelo, ukusetshenziswa kwempahla eluhlaza, ukuhambisana nemithetho yokuphepha nokugcinwa kwesondlo kwesitolo kuhlolwa.

Isakhiwo sokuxhumanisa sihlanganisa nokuba khona kwabaholi beqembu abathola imisebenzi evela kumnikazi futhi bawasakaze phakathi kwabasebenzi. Baphinde bahlele ukuqaliswa kwabo, banikeze usizo lochwepheshe, uma kunesidingo, basize inkosi ukuba isebenzise ukulawula.

Ukuphathwa kwebhizinisi lanamuhla

Esikhathini samanje, ukuxhumanisa umsebenzi wabasebenzi kudinga ikhono elikhethekile kumphathi. Lokhu kuholela esimweni sezomnotho esingaguquki, ukuncintisana. Ngakho-ke, ukudala uhlelo lokuphathwa kwanamuhla, umphathi kumele azi izimiso zokwakhiwa kwazo.

Ukuze ibhizinisi lisebenze futhi lithuthukise, imikhiqizo yalo kufanele ibe nokuncintisana. Lokhu kuncike ekutheni luhlobo luni lokuphatha oluzokhethwa. Ukuze uthole ibhizinisi, kufanele liyingqayizivele - lokhu kuyisignali enkulu yokuphila okuphumelelayo.

Kuye inkampani yesikhathi eside futhi yiletha inzuzo, imikhiqizo kumele imelane nomncintiswano. Ukuthuthukisa ikhwalithi oyidingayo:

• Yiba nezinsiza ezidingekayo: izinto zokusetshenziswa, impahla, izingxenye.
• Ukuthuthukisa imigqa yokukhiqiza: buyekeza imishini, efuna ukuthuthukisa ikhwalithi yemikhiqizo.
• Ngezinye izikhathi uthuthukise iziqu zabasebenzi.
• Qalisa imikhiqizo.

Into yokuqala ukuthi imenenja yezobuchwepheshe kufanele iqale ngayo ukuthuthukisa izinhlelo zokuphatha, ukwenza ukuhlaziywa kwebhizinisi, cabanga ukuthi yiziphi izinto ezingekho ekufezeni umgomo, futhi wazi ukuthi ungazifeza kanjani. Uma uthuthukisa isu lokuthuthukiswa, umuntu kufanele acabange:

• Izinjongo zesikhathi eside zentuthuko yebhizinisi;
• Izinsiza;
• Ubuchwepheshe;
• Uhlelo lokuphatha.

Okokuthi, ukufeza imigomo yayo, inkampani kumele ibe nayo yonke imithombo edingekayo, ubuchwepheshe obuphezulu obuzobhekana nalezi zinsiza, kanye nesistimu yokuphatha eyakhayo.

Ngesikhathi esifanayo, leli qhinga akufanele libe yi-monolithic, kodwa likwazi ukuguqulwa kuye ngezici zangaphandle nangaphakathi. Futhi umsebenzi wesimiso sokuphatha ukulawula nokulungisa ngesikhathi esifanele imigomo yezinhlelo zenhlangano.

Ngakho-ke, ukuphathwa okuphumelelayo kwebhizinisi lesimanje kufanele kube yiselula futhi kuxhomeke ezintweni ezizungezile.

Izinhlobo zokulawula izinhlelo

Izinhlelo zokuphatha yizo zindawo zokuphatha umsebenzi ezihlobene nesisombululo semisebenzi ethile, okuhloswe ekusebenzeni ngempumelelo kwebhizinisi.

Kunezigaba ezimbili eziyinhloko:

• Jikelele - ukuphathwa kwenkampani yonke;
• Ukusebenza - uqondise izingxenye ezithile zenkampani.

Uhlelo lokuphatha ukusebenzisana okuyinkimbinkimbi kwezinhlobo ezijwayelekile kanye nezisebenzayo ukufeza imigomo ebekiwe.

Kunezinhlobo eziningana zokulawula izinhlelo, cabangela ezinye zazo:

• Ukuhlela amasu;
• Ukuphathwa: abaphathi bezinkampani, abasebenzi, ukuxhumana kwangaphakathi nangaphandle, ukukhiqizwa;
• Ukululekwa.

Ngalolu hlobo lokuphatha, inkampani kuqala ibeka imigomo yezinhloso, ukuze ifinyelele ukuthi kuyadingeka ukuthi ukwazi ukuxhumanisa umsebenzi wabaphathi. Lokhu kuvumela ukuthuthukiswa kwesakhiwo sokuphatha. Ukubambisana komsebenzi wabasebenzi kukuvumela ukuba uqondise imisebenzi yabo ngendlela efanele. Ngesikhathi esifanayo, inkampani ihambelana nemvelo yangaphandle: abahlinzeki, amakhasimende, abasebenzi.

Izinhlobo zezinhlelo zokulawula nazo zichazwe ngezinto zokuphatha futhi zihluke kokuqukethwe. Isibonelo, okuqukethwe kungabonakala njengo:

• Okujwayelekile;
• Iqhinga;
• Ukusebenza.

Ngayinye yalezi zinhlobo zokuphatha ixazulula imisebenzi yayo kuphela.

Uhlelo lokuxhumanisa kufanele luhlanganise zonke izici ezinhle ezizobe lula kuzo izinhlangano ukuba zithuthukise. Khona-ke umgomo wamasu uzofezwa.

Ukwakhiwa kwezinhlelo zokuphatha kwenzeka ngokubheka ukubamba iqhaza kombuso wentando yeningi, inhlanganisela ehambelanayo yobumbano kanye nokusebenzisana, umthwalo wemfanelo, amandla okudala abasebenzi.

Izimiso zokwakha umhlahlandlela

Ukusungulwa kwezinhlelo zokuphatha kufanele kusekelwe ezimisweni eziyisisekelo ezinjalo:

• Ukuhlukaniswa okuphelele kwenhlangano kuhlelwa ngezakhi ezihlukene;
• Isakhiwo se-hierarchical ngokusatshalaliswa kahle kwamandla;
• Ukuhlangana okuphilayo kwamanqanaba onke enhlangano;
• Indawo yemigomo ngokuhleleka kokubaluleka;
• Ukuhlanganiswa kwezixhumanisi zesakhiwo ekusebenzeni imisebenzi eyabelwe;
• Ukuphuthuma kokwenza izinqumo zokuphatha, uma kunesidingo esinjalo;
• Zonke izigaba zemikhakha yempilo yomkhiqizo, ukuhlelwa kwemisebenzi yesakhiwo, imisebenzi ehlukahlukene yokuphatha kufanele ibe khona ezindaweni eziyinkimbinkimbi;
• Ukuhlelekile - wonke umsebenzi wokuphatha wenziwa ngokuqhubekayo futhi uhlala isikhathi eside;
• Kudingekile ukuba uthole ulwazi lokukhiqizwa okuphumelelayo kwezinkampani zangaphandle;
• Kufanele basebenzise izindlela zesayensi ezifakazelwe ohlelweni lokuphatha;
• Ukuzimela kwe-subsystems;
• Imisebenzi yezomnotho - lapho ihlela, ukubeka izindleko zokuphatha;
• Amathemba okuthuthukiswa;
• Ukuxoxisana ngezinqumo zokuphatha nokukhetha okuhle kakhulu;
• Ukusimama kanye nekhono lokuphila ezimweni zokuncintisana;
• Dala izimo zokusebenza ezikhululekile, ukuze abasebenzi bakwazi ukusebenza ngokugcwele emsebenzini;
• Hlela ngokufanele izindleko zabasebenzi ekufezeni imisebenzi ethile yokukhiqiza;
• Ukuguquguquka kwesistimu yenhlangano kuzinguquko zangaphandle nezingaphakathi;
• Ukuhlukaniswa kwenqubo yokuphatha.

Ukusetshenziselwa kwesinqumo kufanele kuhambisane nazo zonke izigaba: ukuhlela, inhlangano, ukuxhumana, ukulawula.

Okubalulekile: isinqumo sokuphatha kufanele sihlakaniphe futhi siqonde, kubalulekile ukuhlola ukuthi isisebenzi sesikuqonde kahle. Lokhu kuzosindisa isisebenzi ekuhambeni okungadingekile futhi kuqondise konke okusemandleni akhe ukwenza umsebenzi othize.

Cabanga ngezobuchwepheshe nezindlela zokuphatha.

Ubuchwepheshe bokuphathwa kwabasebenzi

Ubuchwepheshe bokuphatha kuyithuluzi lapho abasebenzi beqondiswa khona. Lokhu kufaka phakathi izindlela, imigomo, izindlela ezithinta abasebenzi kubhekiswa ekuqondisweni kokusebenza kwazo kwemisebenzi edingekayo.

Izinhlelo kanye nobuchwepheshe bokuphathwa kwabasebenzi zibandakanya:

• Inhlangano yokuqasha ;
• Ukuhlolwa kweziqu zabasebenzi;
• Ukuqeqeshwa kwabo;
• Ukuthuthuka esikhwameni somsebenzi;
• Ukuphathwa nokuxazulula izimo eziphikisanayo;
• Ukuthuthukiswa komphakathi kwabasebenzi;
• Ukuphathwa kwabasebenzi ukuphepha.

Ukusetshenziswa kwalezi zimiso futhi kuxhomeke ekutheni ubunikazi benkampani, isitayela somsebenzi.

Ukuthuthukiswa kwezinhlelo zokuphatha kwenziwa ngokucabangela ubuchwepheshe kanye nolwazi lwabachwepheshe abasebenza emkhakheni wokuphathwa kwabasebenzi.

Imisebenzi yomphathi

Ukusebenzisa izinhlelo zokuphatha kwakulula futhi kwamukelwa abasebenzi, umphathi kumele enze imisebenzi eyisisekelo:

• Ukuhlela.

Umphathi uhlela ngokuqhubekayo izinqumo ezidingekayo ukuze afinyelele umgomo oyinhloko webhizinisi. Uma umgomo ushintshiwe, izinqumo kufanele zishintshe ngesikhathi esifanele. Ukuhlela kuqondisa ukuthuthukiswa kwenhlangano ngendlela efanele futhi kubikezela imisebenzi okufanele yenziwe ngabasebenzi.

• Inhlangano.

Ukufeza kangcono imigomo ebekiwe yenkampani, amacebo, umsebenzi wethimba uhlelekile, ngenkathi usatshalaliswa ngokuqondile futhi ngokuqondile. Wonke umuntu uthatha isinqumo semisebenzi yokhonkolo, esebenzisana nabanye abasebenzi.

• Ukugqugquzela.

Abaphathi basebenzisa isisusa ukukhuthaza abasebenzi ukuba benze imisebenzi yabo kangcono. Kungaba ngezinhlobo ezimbili: zangaphandle nangaphakathi (kwengqondo).

Ngaphandle - kuhlanganisa ukwamukela izimpahla ezibonakalayo: amabhonasi, amabhonasi, nokukhuthazwa kwengqondo, ukuthuthukisa indawo yomsebenzi, ubudlelwane eqenjini.

• Lawula.

Ukuze imisebenzi yenziwe ngendlela efanisayo, umphathi osheshayo kufanele enze ukuqondisa.

Ukulawula kuhlanganisa:

• Ukulandelela kuhlelwe;
• Ukuhlola imiphumela ephakathi;
• Ukuqhathaniswa kwemiphumela nalabo abahleliwe;
• Ukulungiswa kokungahambisani okuhlanganyelwe nokuphambuka kusuka kulabo ababikezelwe.

Umphumela wale misebenzi emine kufanele wenziwe ngendlela eyinkimbinkimbi.

Isiphetho

Ngakho-ke, uhlelo lokuphatha luhlelekile lwezimiso eziyisisekelo zokwakha, ukusebenza nokulawula ukuthuthukiswa kwenhlangano. Lokhu kwenziwa ukufeza imisebenzi eyabelwe inkampani. Ukuklama nokuqaliswa kwezinhlelo zokuphatha kubaluleke kakhulu ekuthuthukiseni okuphumelelayo kwebhizinisi. Ngaphandle komhlahlandlela owakhiwe kahle, ukukhona nokuthuthukiswa kwebhizinisi ngeke kwenzeke.