Isevisi yamakhasimende ekhwalithi - indlela eya empumelelweni yanoma iyiphi inhlangano

Isevisi yamakhasimende enhle ingenye yezingxenye ezihamba phambili ebuhlotsheni bangaphandle benhlangano. Phela, lokhu kubangela kakhulu ukuncintisana kwayo. Ukwenza ngcono inhlangano yobuhlobo namakhasimende kubangela isidingo sokuba izinkampani zikhokhise ngalesi siqondiso. Ngakho-ke, izindinganiso zezinsizakalo zamakhasimende kufanele zibhekwe njengeyunithi yokwakha yenkambiso yenkampani yebhizinisi, okuzovumela ukuthi bathole izindlela eziphumelelayo zokubunjwa nokusetshenziswa kwazo.

Isevisi yamakhasimende, njengengxenye yenkambiso yebhizinisi, ingalandelwa njengenhlobo lomkhuba wezenhlalo ngokujwayelekile. Yingakho i-core yalesi siko kufanele ibe uhlelo oluthile lwamagugu, okuyinto futhi, elungiswa umqondo wezinkambiso, izindinganiso nemithetho, okusho ukuhambisana nokuphoqeleka kwenhlangano.

Noma kunjalo, kufanele kukhunjulwe ukuthi akwanele nje ukubeka imithetho ethile, imithetho kanye namazinga wokuziphatha okuhle kwabasebenzi. Kubalulekile futhi ukwakha isisekelo esithile sokubaluleka, okubeka isiqondiso jikelele somsebenzi wenhlangano kulo mkhakha, futhi imigomo eyamukelwe iyoba nomthwalo wemininingwane yayo.

Ngakho-ke, inkonzo yamakhasimende iyinxenye ethile emkhakheni wezinkampani wenkampani. Kuyinto ukubonakaliswa kwamanani aphezulu lapho futhi ubeka izindinganiso ezithile zokuziphatha. Ngakho-ke, ngaphansi kwezindinganiso zesevisi, kubalulekile ukuqonda imithetho nemigomo yokuziphatha okucatshangwa yinhlangano ukuba ibe yinkambiso ekusebenzeni namakhasimende.

Ngokwalokhu okungenhla, kungaphawulwa ukuthi inhlangano ingenza inkonzo yamakhasimende noma "ngokuzenzekelayo" noma ngokuqaliswa kwezidingo ezithile. Ngesikhathi esifanayo, inkampani esebenzayo ngaphandle kwezindinganiso izoxhomeka kakhulu kubantu abathile, abasebenzi, kanye nomoya wabo nokuziphatha komthengi. Futhi ebhizinisini, lapho isevisi yenziwa khona ngokuvumelana nemithetho ethile, indlela ethile yokuxhumana izolandelwa. Umqondo wokuziphatha neklayenti.

Ikhwalithi yenkonzo yamakhasimende inqunywa ngemigomo yokuziphatha ehambisanayo, okuyinhloko yayo:

- ukubonisa ubuso nesenzo;

- amathekisthi nokukhuluma amagama;

- Ukuxolisa, okuvezwe ngokubheka ibanga elidingekile lapho isisebenzi kufanele sikhulume nomklayenti;

- Ukubonakala komsebenzi (izingubo, ukwakheka nokuhlobisa);

- isikhathi sejubane nesevisi;

- ukuphepha enkambweni yokuxhumana.

Okuqukethwe kwamazinga okusebenza kunqunywe ezinye izinto zangaphakathi nezangaphandle zokusebenza kwenhlangano. Ukusebenza kwabo kuxhomeke ekuqapheliseni nasekucabangeni kwezici lapho kuthuthukiswa lezi zindinganiso. Lezi zici zihlanganisa ukwesekwa komthetho, izinkambiso zamasiko, izici zezinsizakalo kanye nezimpahla ezinikezwa yinhlangano, njll.