Yensizakalo - ubani lo? Odinga ukukwazi mayelana umsebenzi wabo esikhathini sangemva kwalokho

Emazweni European Sekuyisikhathi eside ejwayele yokuthi onogada basemafulethini - umuntu ekhaya noma ehhotela. On kanjani professional senza imisebenzi yakhe incike kakhulu. Ngokwesibonelo, kungakhathaliseki ukuthi izokuba nokuzwakala ukhululekile. Ngakho-ke, izidingo kulesi sigaba sama-abasebenzi kakhulu. Futhi noma ubani kule posi kungukuthi kuthathwe. Njengoba-Russia, kukhona ke ngeshwa, ubuthishela concierge akuyona njengoba ehlonishwayo. Nokho abaningi namanje bafisa ukuthola le ndawo. Futhi ngakho-ke ake sixoxe iziphi umsebenzi walo concierge. Lapho Isidingo salokhu ochwepheshe? Futhi kungakanani ukhokha namuhla?

Umlando nesenzakalo mkhakha

Uma ngibheka emuva, kufanele kuphawulwe ukuthi concierge - ke kuwumsebenzi endala kakhulu. Ngakho, abasebenzi kuqala enjalo, ebizwa ngokuthi cumcerge, uvele Europe emuva ngasekupheleni kwekhulu XII. Ngalezo zinsuku wabiza izinceku owayegade amakhandlela enqabeni. Yiqiniso, kule minyaka edlule, uhlu imithwalo yabo anda kakhulu, kodwa kuze kube namuhla benza concierge namanje nedotyagivaet. sphere wabo womsebenzi kwaba ukuhluka.

Kodwa umsebenzi concierge njengoba enjalo uvele kuphela ekuqaleni kwekhulu XX. Ngokokuqala ngqá e isevisi yenethiwekhi ayo kuhlanganisiwe abanikazi amahhotela "Grand". Abophiko kwalezi zisebenzi afike esilindele izivakashi. Futhi ngokushesha baqala ukuvela amanye amahhotela. Futhi ngo-1952, owokuqala International Congress of concierges, lapho imithetho ngokuvamile ezamukelwayo zokuziphatha kwalezi zisebenzi isifakiwe.

Izici concierge emahhotela

I concierge ehhotela - kuyinto wokuqala nomkhulu kunabo bonke umuntu obhekene induduzo izivakashi. Ikakhulukazi labo ngokuhlala amakamelo ehhotela isikhathi eside noma amakhasimende avamile. Kulokhu, lo concierge ubophekile ukuba ukhumbule ngobuso futhi benza konke abangakwenza ukuze bahlangabezane nezidingo + zabo. Ngokwesibonelo, umsebenzi omuhle uyazi konke mayelana okuthandwa amakhasimende ayo, eziqala zezinkambi, ophela umdlali oyintandokazi.

Ngaphezu kwalokho, concierge - isixhumanisi phakathi lodgers kanye nabasebenzi. Ngalo abantu bakubize ekamelweni lami, bathi, plumber noma isikhonzi. Kanjalo yensizakalo kumele aqinisekise ukuthi iqembu lakhe zenza umsebenzi omuhle.

Yensizakalo endlini efulethini

Kufanele kuqashelwe ukuthi concierge incazelo umsebenzi usebenza isakhiwo eliphezulu liphumele, wehlukile ukuthi lapho zijwayele abasebenzi ehhotela. Ngakho, lokhu zenyathi abesebenza hhayi kuphela ukukhathazeka yangaphakathi kodwa futhi yangaphandle. Ikakhulukazi, bathela yibona ababenza umsebenzi omningi ezihlobene yokuhlanza, silungisa nokulungisa igceke eseduze indawo endlini.

Noma kunjalo, lo msebenzi eyinhloko iwukuhlale oda concierge isakhiwo. Ubona ukuthi akukho muntu okufanele ziphazamisa abaqashi, futhi ngokuqinisekile ngeke sokuxhashazwa. Futhi, concierge unesibopho ekuhlanzekeni emnyango, phezu lihlala futhi ikheshi. Ngaphezu kwalokho, umsebenzi ngokuvamile has awayo okhiye uma uma umnikazi ilahlekelwa yakhe.

Izibonelo duty concierge

Ukuze lwenzeke kithi lolu lo msebenzi, sethula uhlu olufushane imisebenzi ukuthi ingafaka concierge incazelo umsebenzi. Ngakho, le isisebenzi kumele:

• Ukuze ukwazi ubuso zonke izimenywa.
• Xoxa ithoni esinenhlonipho kuphela.
• ngendlela esifike ngesikhathi, amakhasimende ayo yonke imininingwane edingekayo.
• Ngokukhalipha lokhozi izivakashi kanye bhalela zonke izimenywa zawo.
• Isikhathi ukwazisa izakhamizi mayelana ukuntuleka kungenzeka kwamanzi, ugesi noma ugesi.
• Lapho udinga iqaphe izinga ukulungisa, ukuhlanza noma kabusha imisebenzi.
• Endabeni ka eziphuthumayo, ngokushesha nje bika ukuba amasevisi afanele.
• Lalela zonke izikhalazo kanye nezincomo izivakashi noma abaqashi.

Uba kanjani concierge?

Ngakho, ahlele isikhundla can ubani lithole ephelele imfundo yesibili. Kepha amakhono, bafundisa umuntu concierge ngesikhathi izifundo emnyango noma ngesikhathi operation. Nokho, uma kuziwa amahhotela amakhulu, kukhona eziyinkimbinkimbi kakhulu kangakanani. Okokuqala, kubonelelwa kakhulu kulabo bafakizicelo kuba sengathi emnandi futhi kahle "hung" ulimi. Okwesibili, concierge kungaba steel, kuphela labo possess inkumbulo kakhulu futhi uyakwazi ukugcina kahle ithrekhi amakhasimende. Okwesithathu, iyiphi ehhotela ehloniphekile ngeke esethatha ubhoko lwakhe nge esidlule ezingabazisayo nerekhodi lobugebengu.

Ngebuhle nebubi mkhakha. isinxephezelo

Uma sikhuluma ngezici ezinhle, lapho kufanele itjheje ukufuneka kakhulu emakethe yezabasebenzi. Lokhu kuyiqiniso ikakhulukazi ngokuphathelene emadolobheni amakhulu, njengoba ezindaweni ezisemadolobheni amakhulu iyakhiwa kahle ibhizinisi ehhotela futhi njalo ukwakha entsha izakhiwo ephezulu liphumele. Phakathi bokwenza eyinhloko yokuntuleka ephelele ukukhula umsebenzi. Ngiqonde, ngokukhetha wena ngale ndlela, umuntu ukuphuca ngokuphelele bazikhipha banethuba lokuzuza esiphakeme. Okuhlukile Kulezo zimo lapho kuziwa podrabotke yesikhashana.

Njengoba inkokhelo, futhi ozifunela okungcono. Ngokwesilinganiso, onogada basemafulethini, osebenza esakhiweni ephezulu liphumele, uthola 15-20 izinkulungwane. Per ngenyanga. Kodwa abasebenzi izakhiwo elite namahhotela bangathembela imigomo izindawo ezingconywana. Imali ababeyithola viriruetsya ngaphakathi ayizinkulungwane 35-45. ruble.