Ukuphumelela KPI

Muva nje, phakathi iningi abaqashi ezweni lethu sekuthandwa kakhulu ukusebenzisa ukulinganisa kwabasebenzi, izinga lomsebenzi wabo kanye namakhono. Lokhu kungenxa yokuthi abanikazi amabhizinisi kokubili ezinkulu nezincane uzimisele ukwandisa umkhiqizo, thatha izinkomba ezibalulekile zomsebenzi abasebenzi bayo. Nokho, ukuze sifinyelele umphumela omuhle ngempela, kufanele tihlolwe ngokuhambisana namazinga ahlukahlukene neziqondiso, athuthukiswe ngqo ngaphakathi enhlanganweni.

Namuhla, iningi kokuhlaziywa nabasebenzi kanye kahle nokusetshenziswa izinkomba zokuveza indlela yokusebenza. Kubalulekile kakhulu, ngoba le ndlela ikuvumela ukuba amboze semali imiphumela imisebenzi izisebenzi ukunikeza imiphumela olunembile kakhulu. Inhloso yalezi izifundo ukuthi kahle KPI kusivumela ukuthi sihlaziye izinkomba eziyisisekelo kakhulu kwabasebenzi, lapho ungakwazi ukuhlola ukusebenza kwabasebenzi futhi udale ophelele kakhulu.

Ukuphumelelisa lo mgomo lapho lusetshenziswa KPI kahle, okukhulunywe ngesinqumo inani elithile izinkinga:

1. Definition of izinkomba zokuveza indlela yokusebenza ngayinye eminyangweni of the ibhizinisi.
2. Ukubuthelela zonke izinkomba yemvelo imisebenzi umnyango kwenhlangano.
3. Ukucutshungulwa isikimu kwemiholo imihlomulo yokukhuthaza abasebenzi, usebenzisa idatha KPI.

Ngamandla abo, izinkomba zokuveza indlela yokusebenza kwabo kukhona ngqo uhlelo kokuhlaziywa, lapho inkampani ngayinye noma inhlangano ungakwazi kuzuzwe iminqopho Tactical futhi amasu. Kufanele kuqashelwe ukuthi ukusetshenziswa KPIs lwenza yenkampani ngayinye nokuhlolwa eziphelele kakhulu olunembile isimo sakhe ngesikhathi ukuhlaziya, kanye ukuthuthukisa isu ethize.

Ngokusetshenziswa corporations kanye namafemu letingemasayizi lahlukene kohlelo KPI, kungenzeka ukuxazulula eziningi imisebenzi ngesikhathi esifanayo, okufaka:

• Bonisa umsebenzi ephumelela kunazo zonke izisebenzi inkampani.
• Ukulinganisa phambili okuhlosiwe main yezinhlangano kanye nabasebenzi.
• Hlela umsebenzi esihleliwe inkampani kanye nabasebenzi bayo.

Kutfutfukiswa izinkomba zokuveza indlela yokusebenza ikhiqizwa inhlangano ngayinye ethile ngamunye. Ngaphezu kwalokho, uma inkampani neminyango amaningi, ngamunye wabo njengoba ngempela ukuchaza KPIs zabo. Ngemva ukuhlaziya KPI yenkampani, ungathola eziningi eziwusizo. Ikakhulukazi, singakwazi ukuhlukanisa phakathi izinzuzo ezibaluleke kakhulu:

1. Ukuhlolwa umuntu ngamunye noma umnyango esebenza kahle futhi kunembile kakhulu.
2. Abasebenzi oshukunyiswa umphumela, okusho umkhiqizo kakhudlwana enhlanganweni.
3. Umthwalo Wemfanelo isisebenzi kanye nalowo mnyango inyuka, okuyinto nakanjani kuthinta Dynamics jikelele yentuthuko kwebhizinisi, kwandisa inzuzo.
4. Kungenziwa ngcono kakhulu, futhi athuthukise izindawo ethembisayo zebhizinisi.
5. Ukusebenzisa KPIs imidwebo futhi ivumela umbukiso etholakalayo kakhulu umphumela izinqubo ezihlukahlukene ku umphumela.

ukhiye zemisebenzi uhlelo - ukhetho best uma ufuna ukuhlola ngempumelelo ukusebenza lebhizinisi noma inhlangano ukukhombisa kahle ukuthi umsebenzi wonke umsebenzi owodwa noma umnyango lonke. Ukusetshenziswa lolu hlobo uhlelo kuzuzisa kakhulu futhi kufinyeleleke kuwo wonke umuntu, kuvumela ngokuqinile ukuhlela ngempumelelo umsebenzi, yihambise esikhungweni ezingeni elisha.

Kumele kukhunjulwe ukuthi isakhiwo yimpumelelo nenhlangano lenkampani kunomthelela ukuvelela nempumelelo sokuthuthuka okwengeziwe okusheshayo. Ukusebenzisa amathiphu kulesi sihloko uqiniseka impumelelo!