"Tele2" - ukuxhumana nomqhubi: inombolo yocingo, isevisi yokusekela

Namuhla kufanele sijwayelane nenkampani "Tele2". Ukuxhumana no-opharetha kusekelwa ngezindlela eziningi. Kodwa yiziphi? Ngingayithola kanjani noma ngithumele incwadi ekusekeleni kwezobuchwepheshe yenkampani? Kungani ushayele konke ku-opharetha wakho weselula? Konke lokhu kubalulekile ukwazi nokuqonda. Ngempela, kuphela uma kunesidingo ungakwazi ukuxhumana no- "Tele2" ngaphandle kwezinkinga. Ukusebenzisa lo mbono empilweni akulula kakhulu njengoba kubonakala. Ababhalisile banamuhla banikezwa izinketho ezihlukahlukene zokuxhumana zokuxhumana. Ezinye zazo zidinga uxhumano lwe-Intanethi. Kodwa ukuqonda wonke amasu ahlongozwayo kulula kakhulu.

Kungani Ubiza

Kakade abantu abaningi baxhunywe ku- "Tele2". Ukuxhumana no-opharetha kuyinto abantu abaningi abanesithakazelo kuzo. Phela, ngezinye izikhathi ukwesekwa kobuchwepheshe kungasiza uma kuphakama imibuzo mayelana nezimpahla nezinsizakalo inkampani enikeza. Ngakho-ke kungani kubalulekile ukwazi izinombolo kanye nabanye oxhumana nabo "we-Tele2"? Ungayisebenzisa uma udinga:

• Thola iseluleko ngamakhono opharetha;
• Xhuma / unqamule amasevisi;
• Shintsha i-tariff;
• Thola uhlelo lwamanje lwamanani;
• Thola ulwazi ngezinkinga emgqeni;
• Cacisa ngomsebenzi we-opharetha (udumise futhi);
• Cela iseluleko mayelana nokuxhunyaniswa kwamasevisi athile kusuka ku- "Tele2".

Kunezizathu eziningi zokuxhumana. Kodwa ungayisebenzisa kanjani? Yiziphi amathuba ezenziwa nge-Tele2? Ukuxhumana no-opharetha kungasekelwa ngezindlela ezahlukene. Khetha okukufanele kakhulu!

Kusuka kumakhalekhukhwini

Kunezinketho eziningi zokuxazulula le nkinga. Isibonelo, ungenza ucingo kusuka efonini yakho ephathekayo. Futhi ngokuphelele mahhala. Umshayeli ngamunye weselula unomakhalekhukhwini wakhe wokusekela ubuchwepheshe. Yilokho esikudingayo!

Indlela yokubiza "i-Tele2" ngokuphelele mahhala kusuka efonini ephathekayo? Ukuze wenze lokhu, ungasebenzisa inhlanganisela 611. Shayela inombolo, bese ucindezela inkinobho ethi "Shayela". Lena indlela elula kakhulu futhi ethandwa kakhulu esetshenziswa ababhalisile. Ngeli nani ungathola iseluleko noma uxhuma / unqamule amasevisi athile.

Khumbula, ucingo lukhululekile ngokuphelele. Kungakhathaliseki ukuthi ukhuluma kangakanani, akekho oyokhipha imali kuwe. Ungashayela nganoma yisiphi isikhathi! Yile ndlela i-Tele2 ekhuluma ngayo ne-opharetha. Inombolo 611 isiteshi esiningi, esikuvumela ukuba usheshise inqubo yokwakha othintana naye ngesikhathi socingo.

Sicela uqaphele: uzoba "ukuxhumana" nge-robot yezwi. Ukuxhumana no-opharetha obukhoma, ngemuva kokusungula oxhumana naye, cindezela ikhi "0".

Kusuka kunoma iyiphi ifoni

Ukuhluka okulandelayo kombuzo wombuzo wokuthi ungabiza kanjani i-Tele2 ukusetshenziswa kwenombolo yokwesekwa lobuchwepheshe yezingcingo ezihleliwe, inhlanganisela evumela ukuthi ukhulume ngokushesha nabantu, kunokuba nomshini wokuphendula.

Ukubiza ukwesekwa kwamakhasimende kunoma iyiphi isifundazwe, shayela igajethi yakho ku-8 800 555 0611. Ngendlela, le nhlanganisela ifaneleka ukwenza izingcingo ezivela efonini yakho ephathekayo. Ingxoxo, njengokwesikhashana esidlule, iyokhululeka ngokuphelele.

Akuyona indlela ethandwa kakhulu yokuxazulula inkinga. Ngokuvamile, abasebenzisi basebenzisa inhlanganisela ye-611 ukubiza i-Tele2 kusuka efonini ephathekayo. Futhi ifoni ehlinzekwe ekuqaleni isetshenziswe kuphela ezimweni ezingavamile.

Ukuzulazula

Kodwa lokhu akuwona wonke amathuba okuthi "i-Tele2". Ukuxhumana nomqhubi ovela kumakhalekhukhwini kungenziwa ngisho nalapho obhalisile ehamba. Ithuba elihle kakhulu, kubalulekile kubahambi.

Uma uhamba, ungasebenzisa inhlanganisela elandelayo: +7 951 52 00 611. Sicela wazi ukuthi ifomethi yesethi kufanele ibe ngamazwe ngamazwe. Ukushayela kule nombolo kukhokhiswa ngokwemigomo yentela oyikhethile.

Akunconywa ukusebenzisa inhlanganisela engu-8 800 555 0611. Kuzodinga ukuthi ukhokhele ukuxhumana. Ngakho-ke, lapho uhamba ngaphandle kweRussia, kuyadingeka ukukhohlwa le nombolo okwesikhashana.

Izifunda

"Tele2" inkampani enamagatsha ezindaweni ezihlukahlukene zezwe. Akunzima ukuqagela ukuthi kunezinsizakalo zokweseka kuwo wonke amadolobha lapho kukhona uxhumano olunikeziwe.

Ngakho-ke, uma udinga ukwazi inombolo yocingo ye-"Tele2" opharetha weselula, yiya ekhasini elisemthethweni lenkampani bese ubheka inamba yezwe elitholakalayo esifundeni sakho.

Isibonelo, e-Tula ungashayela ngo-4 872 70 37 03, futhi usetshenziswe eSt. Petersburg naseLeningrad esifundeni 8 123 290 022. Zonke izinombolo onakho ilungelo lokubuka ekhasini elisemthethweni lenkampani ethi "Tele2". Kunconywa ukuthi ungabizi kusuka efonini ephathekayo. Ukushayela ucingo oluvela kumakhalekhukhwini, kunenombolo efushane ehlukile.

Okunye ukuxhumana

Kodwa akuwona wonke amathuba omqhubi wethu wanamuhla. Iyiphi indlela yokusekela ukuxhumana nababhalisile asetshenziselwa ukwenza umkhuba? Yiqiniso, ngaphandle kwamakholi wefoni!

Ku "Tele2" ukukhulumisana no-opharetha kungenziwa ngekhasi elisemthethweni lenkampani. Akuyona esheshayo, kodwa ayidingi noma iyiphi indlela yezingcingo. Thola ifomu lempendulo lapha futhi ugcwalise zonke izinsimu ezivele. Le nqubo ihle uma ubona ngokucacile inkinga evele, futhi ungasheshi ukuyixazulula. Emva kokuthumela isicelo kuzodingeka ulinde isikhashana. Impendulo izofika kuwe nge-e-mail.

Ngendlela, i-e-mail iyindlela elandelayo yokusekela kokuxhumana ne-opharetha. Vele ubhalele i-russia.vopros@tele2.com ikheli. Ungasebenzisa futhi amakheli alandelayo:

• T2info@tele2.com;
• I-Infokz@tele2.com (yezakhamuzi zaseKazakhstan).

Bhala e-mail mayelana nenkinga yakho, ulinde impendulo. Kuphawulwe ukuthi ukulinda ukuthola amarekhodi avela ku- "Tele2" kulokhu kungadlulela ezinsukwini ezimbalwa. Indlela ihle, futhi, uma ungadingi isixazululo esheshayo kule nkinga. Izikhalazo kanye nezincomo nazo zamukelwa kulawa angenhla.

Okokugcina, ngaphandle kokuzimele, indlela yokusekela ukuxhumana ne "Tele2" kusetshenziswa amaqembu ekuxhumaneni nomphakathi. Isibonelo, ku "VC" kunomphakathi osemthethweni walena opharetha. Lapho ungacela noma yimuphi umbuzo onentshisekelo kuwe. Ngokushesha uzophendulwa. Futhi ulwazi lungabelwa kokubili umsebenzisi ojwayelekile kanye nesisebenzi se nkampani "Tele2".

Manje uyazi zonke izindlela ongakhetha ngazo zokuxhumana ne-opharetha weselula. Khetha okubonakala kubonakala kulula kuwe, bese uyifaka ekuphileni. Kunconywa ukubiza "i-Tele2" ngenhlanganisela engu-611.