Indlela ukukhubaza konke okubhaliselwe kuze kube "Tele2" ngokusebenzisa ifoni?

Ngezikhathi ababhalisile opharetha mobile, kuhlanganise "Tele2", bebhekene nenkinga ye engaziwa ezidonswe ku-akhawunti yabo. Ngokuvamile isizathu salokhu zonke okubhaliselwe axhunyiwe ekamelweni. Ingabe uxhumano yabo isikhokhelo noma opharetha mobile - akusiyo njalo kungenzeka ukuba ngokuqiniseka. Mayelana kanjani ukuqeda amaphakethe idatha ezingadingekile futhi kanjani cisha konke okubhaliselwe kuze kube "Tele2", sichaza ngokuningiliziwe kulesi sihloko.

Uyini okuqukethwe ukuzijabulisa, nokuthi kungenziwa ixhunyiwe?

Ngaphansi okubhaliselwe libhekisela amasevisi angeziwe exhunyiwe inombolo, futhi ukunikeza amakhasimende ne ithuba njalo ukuthola ulwazi uhlamvu oluthile (isib, amahlaya, izindaba, +18 Izıthwebulo, izinkanyezi, iziphakamiso ahlukahlukene nokunye.) Ukuze uthole imali (subscription Imali amaphakheji okunjalo kungaba nsuku zonke, nyangazonke noma ngokungenasizathu).

Ixhuma entengiso okuqukethwe okunjalo kungaba okuqalwe noma ngumsebenzisi, nochwepheshe kwamakhasimende ngaphakathi lohleliwe isevisi call ababhalisile. uxhumano okungagunyaziwe senziwa:

• ngokufaka inhlanganisela ethile netimphawu ikhiphedi ngocingo;
• uma ucacise inombolo yocingo kuyi-Internet, ku-portal, sihlinzeke izinhlelo ezinjalo (umsebenzisi ubona akuyona njalo ngalokho okubhaliselwe kusebenze Kwenziwa ngenkokhelo).

Indlela ukukhubaza konke okubhaliselwe kuze kube "Tele2" bebodwa

Kukhona umbuzo omuhle ngabe zokubhalisa can, okuyinto ngokwayo iye yasebenza le sevisi, balahle kubo mathupha? Ingabe ngidinga ukuxhumana ochwepheshe kwamakhasimende ukuyeka ukudonsa-akhawunti yami? Impendulo kuzoncika ukuthi umsebenzisi uyazi ukuthi uhlobo ukuthenga, yena exhunyiwe ekamelweni lakho.

Uma ukusebenza kwaba ongahlosile kanye ukhona amanye amasevisi iklayenti wafunda kuphela ngemva ekunciphiseni ibhalansi, ukubhekisela 'Tele2 "Ochwepheshe kwamakhasimende yenkampani kuyoba akunakugwenywa.

Bheka uhlu lamadivayisi amasevisi / amaphakheji / okubhaliselwe

Ukuze ubone ukuthi yini ncamashi ombangela ukunyamalala imali ku-akhawunti, kufanele ubuyekeze ulwazi inombolo ubone ukuthi iyiphi izinketho ezengeziwe ziyasebenza. Hlola lolu lwazi ngezindlela eziningana:

• nge-Internet ngokuya ku-akhawunti yakho (e-opharetha mobile noma ngokusebenzisa iwebsite uhlelo lokusebenza lweselula olusemthethweni), usebenzisa inombolo yocingo;
• ngokusebenzisa Contact Centre "Tele2" (for the ababhalisile zamanje inikeza inombolo eyodwa ukwesekwa izingcingo - 611; akudingekile ukuba ulinde impendulo uchwepheshe, ungasebenzisa okuzenzakalelayo amasevisi Informant);
• ngokufaka imiyalo eqondile * 153 # bese * 144 * # 6 (kuleli cala, ulwazi babonisa esikrinini of idivayisi yeselula).

Uma ukuhlolwa uhlu lwemisebenzi akakwazi ukubona izinketho ezengeziwe ukuze lokhu kungathathwa imali icala, impendulo siqu umbuzo indlela cisha konke okubhaliselwe kuze kube "Tele2" ngeke aphumelele. Nokho, ungakwazi oda imininingwane (idokhumenti elinemininingwane zonke izimali ezidonswe ku-akhawunti ngesikhathi), okungasisiza sithole isizathu esenza kwaba noshintsho sokulinganisela.

Isexwayiso! Umniningwane isevisi reception ikhokhelwa.

Lapho udinga usizo lochwepheshe?

Uma ngokuzimela ukucacisa isimo nge khona okubhaliselwe kanye bhala-off lemali ku-akhawunti akukwazi, kuyoba ezinengqondo ngokuphelele ukudweba kwamakhasimende onguchwepheshe noma abasebenzi ehhovisi ukubuka ulwazi inombolo yocingo. Funa usizo kunengqondo ngokushesha ngangokunokwenzeka.

Lo chwepheshe lizobuyekeza ulwazi inombolo bese ikutshele ukuthi cisha zonke ukuthenga ukuba "Tele2". Kwezinye izimo, le ukungaqaliswa amasevisi wazonda ungenziwa kuphela akhiqiza i-opharetha.

izenzo umsebenzisi

Ake sibone ukuthi ukuze uvale konke okubhaliselwe kuze kube "Tele2" ngokushesha ngokuzimela. Ixhuma amasevisi angeziwe wenza esebenzisa thize yezenzo (okokufaka uphawu inhlanganisela, izinombolo ngesimo iwebhusayithi, nokunye.). Ngakho, kubonakala sengathi i-ukusivala okubhaliselwe ngamunye kanye nezinsizakalo adingekayo ukwenza imisebenzi ethile. Lokhu kusho ukuthi umbuzo indlela cisha konke okubhaliselwe kuze kube "Tele2" eyodwa, aluyona ithimba lesifanele. Phendula-ke abakwazi ngisho kwamakhasimende onguchwepheshe. Ngezansi uhlu imiyalo engasetshenziswa ukukhubaza entengiso ikhokhwe:

• "Wena ubufakazi" - * 144 * 1 #.
• "Intulo" - * 110 * 20 #.

Lapho ethola imiyalezo nsuku zonke equkethe izinkanyezi, ngenombolo enamadijithi amathathu-396 off ukusatshalaliswa kungenzeka kuphela ngokusebenzisa "Okuqukethwe zami" ku uhlelo lokusebenza lweselula noma nge onguchwepheshe contact centre (shayela lapho ungabiza 611).

ukuphathwa kwesevisi

Manje, thola ukuthi ukuze uvale konke okubhaliselwe kuze kube "Tele2" ngokusebenzisa ifoni, lapho uhlelo lokusebenza lweselula. Yini okudingeka siyenze? Kufakiwe yeselula "Tele2" isicelo inkampani olusemthethweni ingasetshenziswa hhayi kuphela ukubuka namasevisi axhunyiwe, kodwa futhi ukuphatha kwabo. Okunye okubhaliselwe zingaphinda zivele kulolu hlu. Xhuma noma kuqedwe ukusetshenziswa amaphakheji noma amasevisi ulula, nje ulandele imiyalo izicelo. Le ndlela uyogwema Ukuvakashela uMnyango inkampani noma ushayele isikhungo contact. Landa uhlelo lokusebenza mobile kusuka esitolo amadivayisi (PlayMarket, AppStore, njll). ukufakwa yayo kanye nokusebenzisa mahhala.

Yini amasevisi "Tele2" kungaba wusizo ababhalisile

Uma kwehla umbuzo indlela cisha konke okubhaliselwe kuze kube "Tele2", ungacabanga ngendlela ukuxhuma isevisi ewusizo ngempela ezokwenza engeza eziningi eziwusizo. Nansi incazelo emfushane ezinye zazo.

• Conference Call. Isevisi, okuzoba ethandwa nabantu ibhizinisi nalabo abanesidingo ukuxhumana nabantu eziningana. Ilungiselelwe ngokuphelele mahhala futhi kungenziwa basetshenziswa umsebenzisi. Ukuvula ifoni yakho udinga ukudayela ukulandelana elandelayo: * 107 * 4 * 4 * 1 # ukunqamula i - esikhundleni iyunithi "2" ekupheleni umyalo. kwamakhasimende kungaba ngokusebenzisa uchwepheshe uphathe le sevisi.

• Ukwenqaba ukuthola ulwazi yemilayezo ye-SMS ne-MMS. Enye, okungase ithakazelise kulabo bakhathele ahlukahlukene ulwazi-entengiso. Liphinde kulawulwa umsebenzisi. ukusebenza kwalo kungenzeka ngokusebenzisa isicelo ephathekayo futhi i-akhawunti yomuntu, kanye ngokusebenzisa isevisi yamakhasimende professional.

isiphetho

Ukuze ucabange indlela cisha konke okubhaliselwe kuze kube "Tele2" efonini, kufanele unake zonke imiyalezo etholiwe kudivayisi, futhi inthanethi ezinikeza izinkonzo ezifanayo. inombolo abanganaki entry kungaholela bhala-off njalo imali kusuka akhawunti. Inkinga nge okubhaliselwe ukukhubaza ingahlala phakade. Kufanele njalo hlola zinsiza nokubhalisa, ezixhunywe egumbini. Ukuze wenze lokhu, zikhona izindlela eziningi elula kanye namathuluzi, ezisukela zokusebenza zeselula ziphethe i answerphone, elitholakala ababhalisile ku ucingo enombolweni 611 phambi kwakwakhe nge onguchwepheshe. Khetha indlela yakho elula ukuzivocavoca ukulawula izimali etholakalayo ku-akhawunti.